Bottled Water Dispensers

Water Delivery FAQ's

Does your home or office have a need for a filtration system? Crystal Springs Bottled Water® can provide your home or office with one of our Point-Of-Use (POU) Filtration coolers. These coolers require an electrical outlet and can be plumbed-in at your home or office.

Filtration Coolers require 1/4″ water line. Reverse Osmosis Coolers require 1/4″ water line & drain line. Replacement of Filters and Service is Free for Rental Customers

We deliver to many areas that may impossible to get to in inclement weather. If conditions exist that put our employees at risk, we will make alternative arrangements. Crystal Springs makes every effort to contact affected customers in advance to inform them of when they can expect delivery. In most cases we will deliver the following day. For customers in areas susceptible to bad weather, we advise you to keep extra bottles on hand to prevent running out.

If you don’t need water on your regular delivery day, you have several options. First, you can call the office and notify them you don’t need a delivery, and to skip you until your next delivery. The other option is to go ahead and put your empty bottles out with a note attached indicating to your route-sales person that you don’t need water. This way you can turn in your empties and receive credit on your account.

To start service, you are required to fill out and sign a lease (or other service agreement, depending on your service and equipment). We offer two billing/service options:

If you require a hard copy of your invoice on delivery days, please contact our customer service department and they will note your account to ensure you receive a paper invoice.
If you do not need a paper invoice, your monthly statement will detail deliveries for the month. Also, your equipment charges will only show on your monthly statement unless you indicate in advance that you require an additional invoice for those rental fees. In addition, we bill equipment rental one month in advance.

We accept Visa, MasterCard, American Express, and Discover credit card

Our 3 and 5 gallon bottles are returnable/reusable. In order to ensure our bottles are returned, there is a non-tax, refundable $10.00 ($6.00 for 3 gallon) per bottle deposit. These deposits are paid up front, and we simply exchange your empties for full bottles. If you purchase more bottles than you have empties, you will be charged extra deposits. Conversely, if you return more empties than the full bottles you purchase, you will receive a credit on your account.

Water Delivery Service Area

Coffee & Bottled Water Delivery in Albuquerque Metropolitan area, which includes Edgewood, Moriarty and Estancia, Rio Rancho, Cedar Crest, Tijeras, Bernalillo, Placitas, Belen, Los Lunas, and south to Socorro. Also, for our northern New Mexico customers we serve Santa Fe, Española, Los Alamos, and Taos.